Get in Touch With Us
Got a question about one of the online casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach our team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel for getting hold of us. Send your message to [email protected] and a member of the team will read it personally. We do not rely on automated replies to stand in for a proper response.
If you can, tell us upfront what your message relates to — a specific casino brand, a bonus offer, a technical issue with the site, or something else entirely. It helps us route your enquiry to the right person and get back to you sooner.
What We Can Help With
We hear from readers for all sorts of reasons. Some of the most common include:
- Questions about a listed casino — if you want more detail on how a brand's no deposit bonus, welcome offer or payment options actually work before you sign up, ask us directly.
- Corrections — bonus terms, wagering requirements and offer availability change often. If something on the site looks out of date, we would rather hear about it than leave it wrong.
- Content suggestions — if there is a topic around Canadian online casinos you would like us to cover in more depth, we take those suggestions seriously.
- Partnership enquiries — if you represent a casino brand or an affiliate partner and would like to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — if you or someone close to you needs support around gambling behaviour, mention this in your message and we will point you towards appropriate resources.
How Our Reviews and Rankings Work
Because a lot of the messages we get relate to how a casino ended up on our list, it is worth explaining briefly. Our rankings are built from research into licensing, game selection, payment methods, mobile compatibility and the real terms attached to bonus offers — including no deposit bonuses. Some of the operators we cover are commercial partners, and we may earn a commission if you sign up through a link on our site. That relationship never decides where a brand sits in our rankings; the position reflects our editorial assessment, not what a partner pays us. If you think we have got something wrong, an email is the fastest way to flag it.
What Happens After You Get in Touch
Every message is read by a real person on our team, not filtered through a bot. We aim to reply within a couple of working days, though this can stretch a little during busier periods — we appreciate your patience if it does. If your enquiry needs input from someone else on the team, we will let you know rather than leaving you waiting without an update.
Before You Write In
A few quick checks can save you time:
- If your question is about a specific bonus, note the casino name and, if possible, the exact offer you saw — terms can vary between promotions from the same brand.
- If you are asking about eligibility or regulation for a casino, mention your province, since rules and available operators can differ across Canada.
- If you are looking for information on casinos aimed at UK players outside GamStop, that falls outside this page — you will find it covered on our Trusted Non GamStop Casinos UK page instead.
Keeping Our Content Honest
We update our casino comparisons regularly, but the online casino Canada market moves fast — new operators launch, bonus terms shift, and payment methods change. Reader feedback is one of the ways we catch things before they go stale. If something you read here influenced a decision you made, good or bad, we genuinely want to know about it.
Thank you for taking the time to reach out. We look forward to hearing from you.